Wednesday, December 12, 2012
A new data-driven website and downloadable app lets Boston residents check in on the city's services performance, including transportation, crime, fire, parks and other departments.
Crime in Boston has gone down by 4 percent compared to last year. Fires are reached within 4 minutes 66 percent of the time. 1,190 cars were towed in September. Thanks to a new data-driven website and downloadable app, Boston residents can now check in on the city's performance across various city services, including downloads at the library, tree issues in parks, police and fire response, and traffic and parking issues. Called the Boston About Results program, the idea is to track each department's goals against the city's actual statistics in a way that is open and transparent to the public in an effort to let residents see how the city is performing. In addition to the web-based scorecard, there's also an iPad app called Citizen …
Thursday, August 16, 2012
With 20 percent of city service requests coming from residents' smart phones, the mobile app is changing the way residents communicate with local government.
From graffiti to potholes to broken street lights, with more than 20 percent of city service requests now being reported through Boston's Citizens Connect, Boston's Chief Information Officer Bill Oates deemed the mobile app a success. "Citizens Connect opened the door to the city that showed us what we can do with technology, and in very innovative ways," he said in an interview with Techtarget.com. The concept of allowing residents to communicate with local government via their smart phones is now being integrated in many different departments. "So what we did with Citizens Connect, in connecting [residents] with their basic services, we now do in lots of places: in the education space, in the administration and finance space, in public …
Monday, July 16, 2012
A look at South End entries on Citizens Connect.
See some graffiti or a damaged stop sign? Is there litter on the sidewalk or a busted street light at the corner? Bostonians can use Citizens Connect to report graffiti, potholes, missing street signs and other civic issues. Residents can download an app to their mobile phone to snap a picture and describe the problem. The city, in turn, monitors the reports and sends out crews to fix the problems.
Tuesday, July 3, 2012
South Enders reported several problems using Citizens Connect.
See some graffiti or a damaged stop sign? Is there litter on the sidewalk or a busted street light at the corner? Bostonians can use Citizens Connect to report graffiti, potholes, missing street signs and other civic issues. Residents can download an app to their mobile phone to snap a picture and describe the problem. The city, in turn, monitors the reports and sends out crews to fix the problems. Here's a round-up of South End reports from in the last 24 hours:
Friday, June 15, 2012
South Enders reported several problems using Citizens Connect.
See some graffiti or a damaged stop sign? Is there litter on the sidewalk or a busted street light at the corner? Bostonians can use Citizens Connect to report graffiti, potholes, missing street signs and other civic issues. Residents can download an app to their mobile phone to snap a picture and describe the problem. The city, in turn, monitors the reports and sends out crews to fix the problems. Here's a round-up of South End reports from in the last 24 hours:
Thursday, May 31, 2012
A look at the recently updated South End Citizens Connect reports.
Residents can use Citizens Connect to report graffiti, potholes, missing street signs and other civic issues. Residents can use an app on their mobile phone to snap a picture and describe the problem. The city, in turn, monitors the reports and sends out crews to fix the problems. Here's a round-up of South End reports in the last 24 hours:
42.347321
-71.069467
Ellis Memorial Children's Park
1 Chandler St, Boston, MA
/articles/south-end-trash-and-graffiti-recently-tracked-by-the-city
1449006
/locations/7122735
42.33962
-71.072499
1 E Brookline St # End, Boston, MA
/articles/south-end-trash-and-graffiti-recently-tracked-by-the-city
/locations/7122736
42.339708
-71.077112
149 W Concord St # End, Boston, MA
/articles/south-end-trash-and-graffiti-recently-tracked-by-the-city
/locations/7122737
42.343381
-71.069764
8 Hanson St # End, Boston, MA
/articles/south-end-trash-and-graffiti-recently-tracked-by-the-city
/locations/7122738
42.3437
-71.069029
11 Milford St # End, Boston, MA
/articles/south-end-trash-and-graffiti-recently-tracked-by-the-city
/locations/7122739
42.343895
-71.069398
26 Milford St # End, Boston, MA
/articles/south-end-trash-and-graffiti-recently-tracked-by-the-city
/locations/7122740
42.341932
-71.070989
324 Shawmut Ave # End, Boston, MA
/articles/south-end-trash-and-graffiti-recently-tracked-by-the-city
/locations/7122741
42.33982
-71.074289
429 Shawmut Ave # End, Boston, MA
/articles/south-end-trash-and-graffiti-recently-tracked-by-the-city
/locations/7122742
Thursday, May 24, 2012
A look at the recently updated South End Citizens Connect reports.
Residents can use Citizens Connect to report graffiti, potholes, missing street signs and other civic issues. Residents can use an app on their mobile phone to snap a picture and describe the problem. The city, in turn, monitors the reports and sends out crews to fix the problems. Here's a round-up of South End reports closed in the last 24 hours:
42.34495
-71.06673
Waterford Place Apartments
180 Shawmut Ave, Boston, MA
/articles/south-end-graffiti-and-more-addressed-by-the-city
1306331
/locations/7085232
42.344948
-71.075446
151 Appleton St # End, Boston, MA
/articles/south-end-graffiti-and-more-addressed-by-the-city
/locations/7085233
42.337453
-71.07567
1 Worcester St # End, Boston, MA
/articles/south-end-graffiti-and-more-addressed-by-the-city
/locations/7085234
42.341306
-71.082811
407 Massachusetts Ave # End, Boston, MA
/articles/south-end-graffiti-and-more-addressed-by-the-city
/locations/7085235
42.340744
-71.081968
434 Massachusetts Ave # End, Boston, MA
/articles/south-end-graffiti-and-more-addressed-by-the-city
/locations/7085236
Sara Jacobi
11:26 am on Thursday, August 16, 2012
Yeah that's a good idea, it doesn't feel good thinking that your request is just floating somewhere in cyberspace. So it seems like you're also saying it's a mixed bag. Some issues get taken care of quickly and others seem to languish. Anyone else also have this experience? more ›