South End Answers: When will the Arlington St. Street Lights Be Fixed?

Ask a question you have about the neighborhood and get an answer in this weekly column.

In this week's column of "," a new feature where we find the answers to your questions, reader Shawn Witt asked via Facebook, "When will the street lights on Arlington Street be fixed?"

"We've had two street lights out on Arlington street for months," he wrote. "Many reported on Citizens Connect...but still not fixed. Instead, someone at Citizens Connect keeps reporting it "closed". Something's not right here! Citizens Connect never fixes problems half of the time, yet reports them fixed."

I reached out to the City of Boston, to Matthew Mayrl, chief-of-staff to the director of Public Works. He said the city came out to evaluate the street lights at 136 Arlington Street and fixed what they could for right now. 

"The short term fixes we can accomplish have been performed, but there appears to be a connection issue to the NSTAR system," he said in an email. "When these issues arise, we work with NSTAR to reestablish the connection and perform final repairs.  Unfortunately, this process takes longer than if it’s a failure which City staff can address on their own.  We expect these lights to be operational within the next two weeks (and hopefully sooner)."

Shawn, I hope this adequately answers your question! Thanks for asking. 

Got a question about the neighborhood you want answered? Submit it in the comments below. Each week Patch will pick a question to research and answer the following week. Add your question today!

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Ruth Goran January 22, 2013 at 03:40 PM
On Washington St. in the South End, between Union Park and Berkeley, there is only one crosswalk way down in front of Laconia Lofts. This makes crossing the street near Wilkes Passaage and the Seven Eleven dangerous. How can we get another crosswalk installed?
Andy Carpentier January 22, 2013 at 04:08 PM
"connection problem"??? Plug them in!!!! LOL
Sara Jacobi January 22, 2013 at 06:50 PM
Good question, Ruth! I'll look into it for you for next week.
Sara Jacobi January 25, 2013 at 08:27 PM
Ruth, I've got an answer for you. Check back here on Monday morning! :)
Shawn Witt March 23, 2013 at 04:35 PM
Hi Sara-- just a follow up on the Arlington St. light. NSTAR came out, dug up the street to put in a new line (I'm presuming). The light still doesn't work! My guess is that they put In a faulty new lamp from the beginning. What is it going to take to get some light on Arlington Street? Any advice/help would be greatly appreciated!


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