In this week's column of "," a new feature where we find the answers to your questions, reader Shawn Witt asked via Facebook, "When will the street lights on Arlington Street be fixed?"
"We've had two street lights out on Arlington street for months," he wrote. "Many reported on Citizens Connect...but still not fixed. Instead, someone at Citizens Connect keeps reporting it "closed". Something's not right here! Citizens Connect never fixes problems half of the time, yet reports them fixed."
I reached out to the City of Boston, to Matthew Mayrl, chief-of-staff to the director of Public Works. He said the city came out to evaluate the street lights at 136 Arlington Street and fixed what they could for right now.
"The short term fixes we can accomplish have been performed, but there appears to be a connection issue to the NSTAR system," he said in an email. "When these issues arise, we work with NSTAR to reestablish the connection and perform final repairs. Unfortunately, this process takes longer than if it’s a failure which City staff can address on their own. We expect these lights to be operational within the next two weeks (and hopefully sooner)."
Shawn, I hope this adequately answers your question! Thanks for asking.
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